Included Storage | 2 TB |
Retention Periods | Unlimited |
Number of Devices Backed Up | Unlimited |
File and Folder Backups | Included |
Image Backups | Included |
Alerting | Standard |
Usage Reports | Monthly |
Support | 24X7X365 Monitoring |
Online Recovery | Included within 1 hour |
Add-On Services |
Purchasing services is really simple, but we've put together the following steps for this product to help answer some questions we've seen.
Step 1: Login to your account
In order to add products to the cart, you do have to sign up for a free account and be logged into the account.
It's very simple to signup, all we need is your name and an email to get started.
Step 2: Add to Cart
If you see "Select Variant" instead of "Add to Cart" This indicates the product has some selections you will need to make to "configure" the product before adding it to the cart. Depending on the product the variants can be simple or complex.
Once you're ready with your selection, simply click "Add to Cart" and you will see a cart icon appear in the upper right.
Step 3: Determine how you would like to pay for your service
We accept several forms of payment for our services including monthly ACH or Wire Transfer, Check, and Most Major Credit Cards. Currently in our store, we only accept credit card payment for products.
But not to worry, our process separates the payment step from the ordering step. Make a note of your desired payment method in the cart items notes box which you will see below each item in your cart.
Step 4: Order your service(s)
When you're ready to initiate your web purchase, from your cart simply click the "Place Order" button.
This will submit your order for your review and our verification.
Step 5: Stapel Confirms Your Order
At this point the order can still be cancelled and we do not require any payment at this time. One of our team members will review the order for accuracy and reach out to confirm essential contact and order information.
Step 6: Pay for your order
Once everything has been confirmed, including organization, contact details, any outstanding questions answered, and the payment method determined, we will initiate a payment request to the billing contact email address for the preferred payment method, with instructions on completing your payment for the services.
Can I request a more frequent schedule for receiving usage reports?
We can provide a daily overview of your backup status.
What security standards does your data center meet? (ex.HIPAA)
In addition to encryption standards of our backup solution, the facility that houses your data meets several standards for access control and security including: SOC 1,2, & 3, PCI-DSS Standards, HIPAA Standards, SSAE 16 & 18. There are a few more lesser known standards that we meet, if you have specific requirements we can review and confirm those requirements for your situation.
Coming Soon