One of the key disadvantages of running your own infrastructure is having to worry about aging hardware. All Products in the Genesen Line of Server infrastructure are engineered with components that can go the distance. That's why we're able to offer this full five year (for Pro Grade) and three year (for Consumer Grade) warranty on all assembled Genesen configurations. Motherboard, storage, power supply, memory, fans, cables, chassis are all covered under the warranty outlined on this page. If you have any questions at all, please do not hesitate to contact us here.
Genesen Hardware Warranty
Genesen Pro branded hardware products purchased in the U.S. or Canada come with a 5-year or other hardware warranty. Stapel may offer different delivery methods for warranty service, including but not limited to parts and product dispatches, mail-in service and onsite/in-home service. Renewals and extensions of your hardware warranty may also be available after you purchase your product(s). To determine the warranty that came with your hardware product(s), or the warranty renewal or extension that you purchased, see your packing slip, invoice, receipt or other sales documentation. Some components of the hardware you purchased may have a shorter warranty than that listed on your packing slip, invoice, receipt or other sales documentation. Additional details related to warranty duration are listed below.
What is covered by this hardware warranty?
What is not covered by this hardware warranty?
How long does this hardware warranty last?
Important Notice Relating to Third Party Product
What do I do if I need warranty service?
What if I purchased a service contract?
May I transfer the hardware warranty?
What about Non-Genesen Branded Products Purchased from Stapel?
What is covered by this hardware warranty?
This hardware warranty covers defects in materials and workmanship in your Genesen branded hardware products.Including Memory, Storage, Fans, Power Supplies, Cables, and Computer Circuitry.
3 Year Warranty - Consumer
Consumer Branded Hardware is indicated by the PART NUMBER on the bill of sale that includes a specific code indicating the product is a Consumer grade product. All records of your sale and the components contained in your specific build will be supplied as part of the packing material and kept on record by Stapel for the purpose of validating the specific configuration of your Genesen Consumer Product.
5 Year Warranty - Pro
Pro Branded Hardware is indicated by the PART NUMBER on the bill of sale that includes a specific code indicating the product is a Pro grade product. All records of your sale and the components contained in your specific build will be supplied as part of the packing material and kept on record by Stapel for the purpose of validating the specific configuration of your Genesen Pro Product.
What is not covered by this hardware warranty?
This hardware warranty does not cover:
Software, including without limitation, the operating system and software added to the Stapel-branded hardware products through our factory-integration system, third-party software or the reloading of software Non Stapel or Genesen-branded products and accessories
Problems that result, directly or indirectly, from the following: 1. External causes such as accident, abuse, misuse or problems with electrical power sources.1 2. Servicing not authorized by Stapel. 3. Usage that is not in accordance with product instructions. 4. Failure to follow the product instructions or failure to perform preventive maintenance. 5. Using accessories, parts or components not supplied by Stapel. 6. Products or components that have not been provided by Stapel. 7. Products with missing or altered serial numbers 8. Products for which Stapel has not received payment 9. Normal wear and tear
FOR COMMERCIAL CUSTOMERS (INCLUDING SMALL, MEDIUM AND LARGE BUSINESS AND GOVERNMENT AND PUBLIC SECTOR CUSTOMERS) AND RESELLERS. This paragraph applies if you purchase Stapel products for resale or for commercial or professional purposes. STAPEL'S RESPONSIBILITY FOR DEFECTS IN MATERIALS OR WORKMANSHIP IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AS SET FORTH IN THIS WARRANTY STATEMENT. EXCEPT FOR THE LIMITED WARRANTY EXPRESSLY STATED ABOVE FOR GENESEN-BRANDED PRODUCTS, STAPEL PROVIDES NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OR CONDITION (1) OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, SUITABILITY OR NONINFRINGEMENT; (2) RELATING TO ANY THIRD-PARTY PRODUCT OR SOFTWARE; OR (3) REGARDING THE RESULTS TO BE OBTAINED FROM THE PRODUCT OR SOFTWARE. STAPEL DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. THIS HARDWARE WARRANTY MAY BE VOIDED BY STAPEL, AT STAPEL'S SOLE DISCRETION, IF THIRD PARTY PRODUCTS THAT WERE NOT PROVIDED BY STAPEL ARE INSTALLED ON YOUR STAPEL GENESEN SYSTEM.
FOR CONSUMERS. This section applies if you purchase Stapel products that are normally used for personal, family or household purposes, or are labeled as Consumer Grade.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR JURISDICTION TO JURISDICTION.
STAPEL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT.
FOR ANY INCIDENT COVERED BY THIS STAPEL HARDWARE WARRANTY, YOU MUST USE STAPEL-PROVIDED PARTS AND PRODUCTS, WHICH STAPEL WILL PROVIDE TO YOU FOR NO ADDITIONAL CHARGE.
TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT AND TO THE EXTENT NOT PROHIBITED BY LAW, STAPEL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, STAPEL LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY (AS REFLECTED ON YOUR PACKING SLIP, INVOICE, RECEIPT OR OTHER SALES DOCUMENTATION) AND, AT STAPEL'S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH STAPEL ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN STAPEL'S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY), THEN STAPEL MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.
ADDITIONAL TERMS FOR U.S. CONSUMERS. IF YOU CANCEL ANY RENEWED, EXTENDED OR ENHANCED WARRANTY WITHIN THIRTY (30) DAYS OF RECEIPT OF THIS WARRANTY, YOU WILL RECEIVE A FULL REFUND IF NO CLAIMS HAVE BEEN MADE AGAINST THE WARRANTY. IF ANY CLAIM HAS BEEN MADE AGAINST THE WARRANTY, THEN YOU WILL RECEIVE A PRO-RATA REFUND BASED ON THE RETAIL VALUE OF ANY SERVICE PERFORMED. IF YOU CANCEL THIS WARRANTY AFTER THIRTY (30) DAYS OF YOUR RECEIPT OF THIS WARRANTY, YOU ARE ENTITLED TO A PRO-RATA REFUND AS FOLLOWS: REFUND = THE TOTAL PRICE MINUS THE FOLLOWING: (A) THE VALUE ATTRIBUTABLE TO THE PORTION OF THE RENEWED, EXTENDED OR ENHANCED WARRANTY ALREADY USED (CALCULATED BASED ON THE PERCENTAGE OF DAYS OF THE RENEWED, EXTENDED, OR ENHANCED TERM THAT ALREADY HAVE BEEN USED PRIOR TO OUR RECEIVING NOTICE OF YOUR CANCELLATION); (B) 0.1 MULTIPLIED BY THE TOTAL PRICE; AND (C) THE COST OF ANY REPAIR OR REPLACEMENT PROVIDED TO YOU BEFORE CANCELLATION.
FOR ALL CUSTOMERS. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS HARDWARE WARRANTY, AND WE DO NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. STAPEL DOES NOT WARRANT THAT THE OPERATION OF ANY STAPEL PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this hardware warranty last?
This hardware warranty lasts for the time period indicated on your packing slip, invoice or receipt except for the following Stapel-branded hardware:
All variants of Flash devices carry the length of the hardware warranty coverage for the Genesen system with which the Flash device is shipped. Flash devices are not eligible for purchase of extended warranty coverage beyond a total of 5 years of coverage from the original shipment date. Additionally, Flash devices use a silicon technology that has a maximum number of physical bytes that can be written to the device (the Rated Life). The applicable hardware warranty covers failures due to defects in workmanship and/or materials, but does not cover problems related to the device reaching its maximum Rated Life. Details related to the specific Flash device in your model can be found in the documentation provided with the shipment of your device. All non-Genesen Branded hardware sold by Stapel through its website carries the standard manufacturer warranty. Please consult the specific documentation for the device in question.
The hardware warranty on all Stapel-branded products purchased directly from Stapel begins on the date of the packing slip, invoice, receipt or other sales documentation. For products purchased from third-party retailers or resellers, the hardware warranty begins on the date of your original sales receipt. The warranty period is not extended if we repair or replace a warranted product or any parts. Stapel may change the availability of hardware warranties, at its discretion, but any changes will not be retroactive.
Important Notice Relating to Third Party Product
Stapel cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you purchase from a third party. In some cases, such as with battery packs and power adapters, use of third party product may pose an increased risk of reliability or safety issues, including increased risk of fire or explosion. This hardware warranty does not cover issues caused by installation or use in a Stapel system of any third party product that was not provided by Stapel. For Commercial customers, this hardware warranty may be voided by Stapel, at Stapel's sole discretion, if you install or use in a Stapel system any third party product that was not provided by Stapel.
What do I do if I need warranty service?
Before contacting Stapel, please try one or more of the following:
Ensure that you have installed any updates or resolved any issues identified by the monitoring, diagnostic, and proactive support tools such as the monitoring system that are installed on your product; Access https://stapel.io/support for troubleshooting advice and directions on running hardware diagnostics; and Consult your Owner's Manual.
If you need additional assistance, then, before the warranty expires, please use one of the following support options to contact Stapel or our authorized representatives:
Contact information is available at https://stapel.io/help
Telephone support requests: Contact information is included in the table below. Long distance telephone carrier charges may apply.
Please also have your Stapel Serial Number or order number available when you contact Stapel.
Web Support: Support Site
Phone Support: 1-540-999-5188 Option 2
Email Support: help [@] stapel.io
What will Stapel do?
Upon contacting Stapel, you will be required to engage in a remote diagnosis session to help determine the cause of your issue. Remote diagnosis may involve customer access to the inside of the product and multiple or extended sessions. If Stapel determines that your issue is the result of a defect in materials or workmanship but the issue is not able to be resolved remotely, Stapel, at its sole discretion, may dispatch a replacement part to you, arrange for you to send your product or defective part back to Stapel's repair depot or replace the part or product with a comparable part or product that may be new or refurbished. If the Stapel hardware Warranty for your product includes onsite/in-home warranty service, then Stapel may also elect to dispatch a service technician to your location to perform the repair or replacement (see Important Information about Onsite/In-Home Warranty Service After Remote Diagnosis below).
If your hardware warranty has expired or if we determine that the problem is not covered under this hardware warranty, we may be able to offer you service alternatives on a fee basis.
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and products. Refurbished parts and products are parts or products that have been returned to Stapel, some of which were never used by a customer. All parts and products are inspected and tested for quality. Replacement parts and products are covered for the remaining period of the hardware warranty for the product you purchased. Stapel owns all parts removed from repaired products and, in most instances, you will be required to return defective parts to Stapel.
Stapel may use authorized representatives to provide any of the technical support or repair services under this hardware warranty.
Important information about returning products to Stapel for repair or replacement:
For Mail in Service: Stapel supplies box and pays shipping: Upon a determination by Stapel that your product should be returned to Stapel for repair or replacement under this warranty, packaging, shipping instructions and a prepaid shipping waybill will be sent to you. Upon receipt of the shipping supplies, you must package the product in the material required and call the carrier designated on your shipping instructions to arrange a pickup time. As long as you follow our shipping instructions, we will pay standard shipping charges for shipping the product in for repair and for shipping it back to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories) or in Canada (in respect of systems registered in Canada). Otherwise, we will ship the product to you freight collect.
When you contact us regarding certain products, we may offer to ship you a replacement product prior to receiving your original product back. In such instance, we may require a valid credit card number at the time you request a replacement product. We will not charge or invoice you for the replacement product as long as you return the original product to us within 10 days of your receipt of the replacement product and we confirm that your product issue is covered under this hardware warranty. If we do not receive your original product within 10 days, we will charge your credit card or invoice you for the then-current standard price for the product. If upon receipt of your original product, we determine that your product issue is not covered under this hardware warranty, you will be given the opportunity to return the replacement unit, at your sole expense, within 10 days from the date we contact you regarding the lack of coverage for your issue or we will charge to your credit card or invoice you the then-current standard price for the product. In addition, if you fail to pay Stapel the amounts, Stapel may suspend your hardware warranty support until the applicable amount is paid. A suspension of your hardware warranty for failure to properly return a product or to pay an amount charged for such failure to return a product will not toll the term of your hardware warranty and the hardware warranty will still expire in accordance with its original term.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). You are responsible for removing any confidential, proprietary or personal information and removable media such as storage cards or devices, DVDs/CDs or PC Cards regardless of whether a technician is also providing in-home or onsite assistance. We are not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; data or voice charges incurred as a result of failing to remove all SIM cards; or damaged or lost removable media. Please, only include the product components requested by Stapel.
Important information about part dispatches by Stapel:
For some issues, Stapel may dispatch a new or refurbished part for you to replace a defective part, if we agree that the defective part needs to be replaced. You must return the defective part to Stapel. When you contact us, we may offer to ship you a replacement part prior to receiving your original part back. In such instances, we may require a valid credit card number at the time you request a replacement part. We will not charge or invoice you for the replacement part as long as you return the original part to us within 10 days of your receipt of the replacement part. Failure to timely return the defective part to Stapel in accordance with the written instructions provided with the replacement part may result in the suspension of your hardware warranty support or a charge to your credit card or invoice in the amount of the then-current standard Stapel price for that part. A suspension of your hardware warranty for failure to properly return a part will not toll the term of your hardware warranty and the hardware warranty will still expire in accordance with its original term.
We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories) or in Canada (in respect of systems registered in Canada). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). You are responsible for removing any confidential, proprietary or personal information and removable media such as storage cards or devices, DVDs/CDs or PC Cards regardless of whether a technician is also providing in-home or onsite assistance. We are not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; data or voice charges incurred as a result of failing to remove all SIM cards; or damaged or lost removable media. When returning parts to Stapel, please only include the product components requested by Stapel.
Important information about Onsite/In-Home Warranty Service After Remote Diagnosis:
If the Stapel hardware Warranty for your product includes onsite/in-home warranty service, then if Stapel determines that your issue is covered under this hardware warranty and your problem cannot be resolved remotely or, if applicable, by dispatching a part or replacement product to you, then Stapel may dispatch a service technician to your location within the United States (including Puerto Rico, but excluding the other U.S. possessions and territories) or in Canada (in respect of systems registered in Canada). Please tell the technician the full address of your system's location. Both the performance of service and service response times depend upon the time of day your request is received by Stapel, the service alternative you purchased, parts availability, geographical restrictions, weather conditions and the terms of this hardware warranty. An adult must be present at all times during the service technician's visit. You must grant the service technician full access to the system and (at no cost to Stapel) have working space, electricity and a local telephone line. If these requirements are lacking, Stapel is not obligated to provide service. In addition, Stapel is not obligated to provide service if you fail to provide an environment that is conducive to computer repair, including for example, if you insist on service to be provided at varying locations, if you fail to properly restrain a pet, if you threaten our technician either verbally or physically, or if your location or the general area where the system is located is dangerous, infested with insects, rodents, pests, biohazards, human or animal excrement and/or chemicals as reasonably determined to be unsafe by our technician. If you or your authorized representative is not at the location when the service technician arrives, the service technician will not be able to service your system and you may be charged an additional amount for a follow-up service call.
If Stapel determines that your system needs a replacement part, you authorize the on-site technician to act as your service agent to handle the delivery and return of the warranty parts necessary to render on-site repairs. You may incur a charge if you fail to allow the on-site technician to return nonworking/unused units/warranty parts to Stapel.
What if I purchased a service contract?
If your service contract is with Stapel, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.
If you purchased through us, a service contract with a third-party service provider, please refer to that contract for details on how to obtain service.
See 3rd Party Service Contracts for more details.
May I transfer the hardware warranty?
Genesen Branded Hardware warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. For U.S. customers, you may record your transfer by going to the following web page:
If you do not have internet access, call our support team: 1-540-999-5188 Option 2.
All requests to transfer ownership are at Stapel's sole discretion. All such transfers will be subject to the terms and conditions of the original service or hardware warranty agreement and Stapel's applicable terms and conditions of sale located at Stapel.com/terms. Stapel cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you purchase from a third party.
THIS LIMITED LIFETIME WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE, JURISDICTION TO JURISDICTION OR COUNTRY TO COUNTRY. STAPEL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS LIMITED LIFETIME WARRANTY STATEMENT. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, STAPEL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, SUITABILITY OR NON-INFRINGEMENT. ANY IMPLIED WARRANTIES AND CONDITIONS THAT MAY BE IMPOSED BY AND THAT ARE NOT PERMITTED TO BE DISCLAIMED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED LIFETIME WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY.
STAPEL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED LIFETIME WARRANTY AND WE DO NOT ACCEPT LIABILITY FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. STAPEL'S LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH STAPEL IS RESPONSIBLE.
SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
What about Non-Genesen Branded Products Purchased from Stapel?
All Non-Genesen Branded products sold through Stapel, or as part of a Stack Solution, follow the items manufacturer warranty. Please consult the documentation for your items manufacturer part number.
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